VMware has given out a VMware Alert for customers who are using VMware View in combination with PCoIP and ESX 4.0 to NOT update with ESX Update 2 yet.

After upgrading ESX 4.0 hosts with Update 2 VMware View clients are unable to connect to the virtual desktops. VMware is currently investigating a workaround for customers that have installed ESX 4.0 Update 2 and are affected see for more information and update the following KB Article: KB Link

This Knowledge Base article will be updated as new information becomes available. If you have been affected by this, please read the KB.

Symptoms are:

  • Connections to virtual desktops using PCoIP fail
  • You are no longer able to connect to virtual desktops using PCoIP
  • You have recently updated VMware Tools

For example, you have installed ESX 4.0 Update 2, which updates VMware Tools, and you are no longer able to connect to virtual desktops using PCoIP.