Missing endpoints after upgrading to vRealize Automation 7.3
Problem Solving & Troubleshooting Tips
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Besides adding a ton of new features, some customers have reported missing endpoints after a successful upgrade to the new vRealize Automation 7.3 which was released May 16, 2017. In the Infrastructure tab, Endpoints page does not show any or only few endpoint types and endpoints are missing and in the Management Agent log located at C:\Program Files (x86)\VMware\vCAC\Management Agent\Logs on the primary Model Manager Web node, you see entries similar to:
##Upgrading Infrastructure Endpoints to Endpoint Configuration Service equivalent in Cafe "C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\Cafe\Vcac-Config.exe" UpgradeEndpoints -v Starting upgrade for endpoint . [ID : b167a417-ee4d-48b3-9742-21868aee04bf] [Name : AWS] System.AggregateException: One or more errors occurred. ---> VMware.Cafe.JsonResponseException: System exception. at VMware.Cafe.JsonRestClient.<HandleErrorResponse>d__2`1.MoveNext() --- End of stack trace from previous location where exception was thrown ---
From what I understand this is caused by the asynchronous way scripts are run during the upgrade. In some environments some script run faster than expected and finish before some other scripts do. VMware solved this by running the scripts synchronously and created a new build for vRealize Automation 7.3. So if you have downloaded a version 7.3 before May 28 then re-download a new copy which includes this fix.
To resolve the missing endpoints issue
- Log in to the primary IaaS Model Manager Windows machine.
Note:The primary IaaS Model Manager Windows machine is the machine that has the C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data folder. - Open command prompt in Administrator mode.
- Run these commands in the same order:
- cd C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\Cafe
- vcac-config.exe RegisterCatalogTypesAsync -v
- vcac-config.exe UpgradeEndpoints -v
Now the endpoints should be visible under Endpoints page of the Infrastructure tab.
This actually ‘registers’ the existing endpoint within the upgraded installation, the endpoint where never really gone. So, if you have manually re-created endpoints you will now see duplicate endpoints. If that is the case, please contact VMware Support to remove the newly added endpoints and note the KB article ID 2150252 in the problem description.
Other articles in the series vRealize Automation:
- Infoblox & vRealize Automation, Setup IPAM endpoint
- Infoblox & vRealize Automation, Install Infoblox IPAM plugin
- Setup provisioning of vCloud Air workloads
- Setup a vCloud Air Endpoint in vRealize Automation
- Setup Postgres database high availability for vRealize Automation
- Setup vRealize Automation Cost profiles & currency
- Speed up vRealize Automation life cycle updates
- Configure vRealize Automation not to delete virtual machines
- Track infrastructure changes with vRealize Automation Data Collection
- MS SQL high availability support for vRealize Automation
- Setup the vRealize Automation prerequisites for IaaS
- vRealize Automation: How to …
- Downgrade the vRealize Automation license
- vRealize Automation 7 – New Architecture & Installation
- vRealize Automation 7 – Improved Authentication
- vRealize Automation 7 – Converged Blueprints
- vRealize Automation 7 – LifeCycle Extensibility
- How to transfer vRealize Automation payload to Orchestrator
- Automation is not difficult with vRealize Automation 7
- vRA custom host name using Orchestrator and Event Broker
- How to deliver Database-as-a-Service with vRealize Automation
- Prepare Windows for vRA software deployment
- Missing endpoints after upgrading to vRealize Automation 7.3
- How to run Containers as a Service – Part 1
- How to run Containers as a Service – Part 2
- Infoblox & vRealize Automation, IP Address Management (IPAM) made easy
- How to run Containers as a Service – Secure Docker communications
- Create a new database user using vRealize Automation XaaS
- Infoblox & vRealize Automation, Infoblox NIOS setup
- Infoblox & vRealize Automation, vRA setup
- vRealize Automation failed requests monitoring
- vRealize Automation 7.2 released
- How to specify a deployment target when using vRealize Automation
- vRealize Suite just became a lot easier with Lifecycle Manager
- LAMP Stacks made easy with VMware and Puppet
- How to: Deploy vRealize Automation 8
- Create Custom Names with vRealize Automation 8
- Kubernetes as a Service
Related Posts:
- A first look at vRealize Content Management by Dimitri De Swart
- Upgrade vRealize Suite using vRealize Lifecycle Manager by Erik Scholten
- What's new in vRealize Automation 7.5 by Erik Scholten
- How to: Deploy vRealize Automation 8 by Erik Scholten
- vRealize Operations 6.x certificate expires soon by Erik Scholten
Erik Scholten
The founder and driving force behind VMGuru. With over 20 years experience in IT, he now works as a Cloud Management Specialist at VMware Benelux. He worked as technical consultant, pre-sales and solutions architect for several systems integrators.
He's a long time VMware VCP Data Center Virtualization, VCP Desktop, VCP Cloud Management & Automation, VCA, VSP and VTSP, vExpert Cloud (2017) and one of the few 10 times vExpert (2009 - 2018).
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